Enter the serial number of your unit to identify if it is affected by the recall action and requires repair on the next scheduled service call. The serial number can be found on the back of the unit marked as serial number.

Note: When using search box (it is case sensitive)

If serial # begins with a number, please input all characters including the hyphen (or all 10 characters on shorter serial numbers which do not have a hyphen)

If serial # begins with a letter, please input all characters except the hyphen
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